Privacy Policy

Privacy Policy

Introduction

Welcome to https://sound-deadening-materials.collision-talk.com (hereafter referred to as “we,” “us,” or “the Company”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our website visitors, users, and customers, in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut’s Consumer Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, applications, products, or services linked from or to our website. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy outlines the types of data we collect and the purposes for processing it when:

  • You use our applications or services as an authorized user
  • You visit our websites linked to this policy
  • You engage with our communications, including newsletters, emails, calls, or text messages

Personal Data Collection

We gather various forms of personal data, including:

  • Account Information: Details required to create and manage your user account.
  • Payment Information: Data needed for processing transactions, such as credit card numbers, billing addresses, and payment history.
  • Financial Information: This may include bank account details or financial records for direct debits or refunds.
  • Purchase Information: Records of products or services purchased from us, including order history and associated details.
  • Mobile Device Identifiers: Unique identifiers from your mobile device to enhance our apps’ functionality.
  • Location Data: Information about your geographical location when you interact with our geo-services.
  • Feedback: Your opinions and insights provided through surveys or feedback forms.
  • Social Media Information: Details obtained when you connect our services with your social media accounts.
  • Product Information: Any information you choose to share about the products we offer, including preferences and reviews.

We collect this data through direct user input, interactions with our systems, and automated technologies, such as cookies and similar tracking tools. Additionally, third parties may share personal data with us for specific purposes, respecting their privacy policies.

Cookies

We utilize cookies to enhance your experience on our website and gather analytics:

  • Strictly Necessary: These cookies enable core functionalities like secure log-ins and account management.
  • Preference: They remember your settings and preferences to personalize content.
  • Analytics: Used to collect statistical data about user behavior, enabling us to improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. Once these purposes are met or when no longer required by law, we delete or anonymize the data securely.

Security Measures

We implement robust organizational safeguards and security practices to protect your personal data:

  • Employing encryption for data at rest and in transit to safeguard sensitive information.
  • Engaging secure third-party processors who adhere to strict privacy and security standards.

Children’s Privacy

Our services are not directed towards individuals under 18 years of age, and we do not knowingly collect personal data from children in this age group.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking us to delete your data, subject to legal exceptions.
  • Restriction: Limiting our processing of your data in certain circumstances.
  • Portability: Obtaining a portable copy of your personal data in a structured, commonly used format.
  • Objection: Opposing the processing of your data for specific or all purposes.
  • Non-Discrimination: The right to be free from discriminatory practices when exercising your privacy rights.

To exercise these rights or file appeals/complaints, please contact our Data Privacy Team using the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time, and any changes will be posted on our website. We encourage you to review it periodically for the latest information.

Contact Information

For any questions, concerns, or requests related to privacy or data: